Starting Up Your Device — Friendly Setup Guide

Clear, secure, and colorful steps to get your hardware device powered, protected and ready.

Overview

Welcome! This guide walks you through the first-time startup of a hardware device in plain language. It covers unboxing, powering up, creating a PIN, recording your recovery words, verifying setup, and safety tips to keep your assets secure. Follow each step carefully and never skip the recovery backup — it’s the only way to recover your device if it’s lost or damaged.

1. What’s in the box

  • Device: the hardware unit itself (small and sturdy).
  • Cable: USB or USB-C to connect to your computer or phone.
  • Recovery card(s): paper or cardboard meant to record words — keep them offline.
  • Quick start guide: a simple sheet with manufacturer info.

2. Power and connect

Connect the device to your computer or mobile phone using the supplied cable. The device should show a welcome screen within a few seconds. Only connect to your personal computer or phone — avoid public or untrusted machines during setup.

3. Initialize & create a PIN

Choose Set up as new device when prompted. You'll be asked to create a PIN. Pick a PIN you can remember but that is difficult for others to guess. Avoid birthdays or repetitive sequences. Enter the PIN twice to confirm.

4. Record your recovery words (seed phrase)

The device will display a sequence of recovery words — usually 12, 18, or 24 words depending on the model. Write them down in order on the supplied recovery card. This is the most critical step: these words are the master key to your wallet. Do not store them digitally, do not photograph them, and do not share them with anyone.

Tip: Use a pencil or permanent pen for the card and store it in a safe, waterproof place. For extra security, consider multiple geographically separated copies or a metal backup.

5. Verify recovery

Most devices will ask you to confirm a few words to verify your backup. This ensures the seed was copied correctly. Only after verification will the device mark setup as complete. If you make a mistake, repeat the process until verification passes.

6. Install the companion app

Download the official companion app on your computer or phone to manage accounts and install apps. Always download software from the official source or verified app stores. Connect the device to the app and follow on-screen prompts to add cryptocurrencies or accounts.

Security Best Practices

  • Never share your recovery words — anyone with them can access your funds.
  • Keep firmware updated: apply official updates from the manufacturer when they become available.
  • Check device screens: Always confirm addresses and prompts on the device itself, not only on the computer screen.
  • Beware of phishing: use bookmarks to reach official websites and avoid clicking links from unknown emails.

Common Troubleshooting

  • Device not powering: try a different cable or USB port and ensure the port supplies power.
  • App cannot detect device: make sure USB permissions are allowed, or try a different browser if required.
  • Forgot PIN: if you forget your PIN you must reset the device — your recovery words will restore access once you reinitialize on a fresh device.

That's it — once your device is set up and paired with the companion app, you can add accounts, receive funds to verified addresses, and start using your hardware environment with confidence. Keep practicing safe habits and periodically review your backup strategy.